111 baji Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply between 111 baji ("Platform", "we", "our") and users ("you", "user"). These Terms serve as the governing document for the use of all platform services, games, betting activities, promotional offers, and customer support.

The 111 baji platform provides casino games, sports betting, live casino, and other gaming services. In addition to these Terms, 111 baji's Privacy Policy and responsible gaming guidelines are considered an integral part of this agreement.

These Terms are drawn up for users in Bangladesh. If a dispute arises over the interpretation of any clause, the platform's decision shall be considered final.

2. Eligibility and Account Registration

2.1 Age Limit and Legal Eligibility

111 baji's services are open only to individuals aged 21 or above. At the time of registration, the user confirms that they are legally eligible and that participating in online gaming is lawful in their area of residence. Opening an account by providing false information is considered a violation of these rules, and the account may be closed at any time.

2.2 One Account Policy

Each individual may operate only one account. Creating multiple accounts from the same person, household, or device is strictly prohibited. In case of a violation of this rule, all associated accounts will be suspended and any bonuses earned will be cancelled.

2.3 Registration Information

You must provide accurate and complete information at the time of account registration. Your name, mobile number, date of birth, and payment details must all be correct. At a later stage, copies of a national ID card or passport may be requested as part of the identity verification (KYC) process. Failure to match the information may delay the withdrawal process.

3. Account Management and Security

You are solely responsible for keeping your account login details (username and password) secure. Sharing this information with any third party or letting others use your account is strictly prohibited.

If you notice any unauthorised access or suspicious activity on your account, you must notify the customer support team immediately. The platform cannot be held responsible for losses resulting from lost or stolen account credentials — unless it is proven that this occurred due to a technical fault on the platform's part.

4. Deposits and Payment Methods

Deposits on 111 baji are made using mobile banking methods common in Bangladesh. The currently accepted payment methods are: bKash, Nagad, Rocket, and Upay.

The minimum deposit amount is ৳100 (applicable for all methods). Deposited funds are generally added to the account instantly. The platform does not impose any additional charges on deposits, though your mobile banking provider's own terms may apply.

Deposits must be made using the name and mobile number registered on the account. Transactions using a third party's account or identity are prohibited.

5. Withdrawals and Fund Collection

The minimum withdrawal amount is ৳1,000. Processing a withdrawal request generally takes between 30 minutes and 3 hours. If the funds have not arrived within this period, please contact customer support.

Withdrawals are only possible via the same payment method used at the time of deposit. bKash, Nagad, Rocket, and Upay are the four accepted methods for withdrawals as well.

5.1 Identity Verification

Before approving a withdrawal request, 111 baji reserves the right to verify your identity. This process may involve requesting a photo of your national ID card, a selfie, or additional documents. Withdrawals may be held until verification is complete.

5.2 Reasons for Withdrawal Rejection

A withdrawal request may be rejected for any of the following reasons:

• Bonus wagering requirements have not been met
• There are inconsistencies in the personal information provided
• Evidence of multiple accounts being operated from the same device or network
• The account is under investigation
• Suspicious activity is detected during applicable security checks

6. Bonuses and Promotional Offers

6.1 Welcome Bonus

New members are eligible for a 100% bonus on their first deposit, up to a maximum of ৳20,000. To claim this bonus, the bonus amount must be wagered 10 times.

For example: depositing ৳1,000 gives a ৳1,000 bonus, making the balance ৳2,000. To withdraw the bonus funds, ৳1,000 × 10 = ৳10,000 must be wagered.

6.2 General Bonus Terms

• Each user may claim each promotional offer only once.
• Bonuses are for personal use only — they are not transferable.
• While a bonus is active, betting limits may apply on certain games.
• 111 baji reserves the right to modify or cancel any promotional offer without prior notice.
• If bonus abuse is suspected, the account may be reviewed.

7. Betting and Gaming Rules

7.1 Betting Policy

A bet that has been confirmed cannot be cancelled — unless the event or game is cancelled for technical reasons. If gameplay is interrupted due to a technical fault or connection loss, the result of any confirmed game stands — and wins or losses are determined on that basis.

7.2 Sports Betting

In sports betting, odds are subject to change, and the odds displayed at the time a bet is confirmed are final. If a match or event is postponed or the venue is changed, the bet will be handled in accordance with the applicable rules.

7.3 Game Errors and Technical Issues

If incorrect odds or payouts are displayed due to a software error or technical problem, 111 baji reserves the right to void that erroneous result. Winnings that are clearly abnormal — exceeding the bounds of normal gameplay — will be subject to review.

8. VIP Program

111 baji's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback benefit differs at each tier.

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Weekly cashback is calculated based on that week's net loss (total losses minus total winnings). Example: if a Gold member's net loss for a week is ৳20,000 — ৳20,000 × 0.7% = ৳140 cashback will be received.

Advancement to a higher VIP tier depends on regular and active gameplay. The platform will notify the relevant member of any tier change. The platform will endeavour to give advance notice of any cancellation or change to VIP benefits.

9. Prohibited Activities

The following activities are strictly prohibited on the 111 baji platform:

• Creating or operating multiple accounts
• Strategically placing bets with the aim of gaining bonus benefits (bonus abuse)
• Using fraudulent payment information
• Playing games using automated software, bots, or scripts
• Exploiting vulnerabilities in any game or system
• Impersonating the organisation's name or brand to mislead others
• Using the platform for money laundering or illegal financial transactions
• Operating an account on behalf of or for the use of minors

10. Account Suspension and Closure

10.1 Platform Rights

111 baji reserves the right to investigate, suspend, or close any account — particularly if these Terms are violated, fraudulent activity is suspected, or a security risk arises.

10.2 User Rights

You may also request the closure of your account at any time through customer support. Before the account is closed, you will be given the opportunity to withdraw any withdrawable balance — provided there is no active investigation on the account.

11. Limitation of Liability

111 baji will not be held responsible under any circumstances for the following:

• Gameplay being interrupted due to internet disconnection or technical failure
• Failure or delay on the part of a third-party payment provider
• Losses resulting from a user's own negligence or insecure storage of account credentials
• Service being unavailable due to external causes (force majeure)

The platform strives to provide uninterrupted and error-free service, but limited disruptions may occur during technical maintenance or upgrades. Advance notice will be given where possible.

12. Personal Data and Privacy

How your personal data is collected, stored, and used is described in detail in 111 baji's Privacy Policy. By accepting these Terms, you are also considered to have given your consent to the Privacy Policy.

111 baji does not sell your personal data to third parties. However, where necessary for identity verification, fraud prevention, or legal obligations, relevant information may be shared with the appropriate authorities.

13. Responsible Gaming

111 baji believes that gaming should be a form of entertainment — never a source of financial stress or addiction. The platform provides a number of protective measures to safeguard users.

The Responsible Gaming Policy contains detailed information on setting deposit limits, self-exclusion, and addiction support. If you feel that gaming is having a negative impact on your daily life, please make use of these options.

14. Changes to Terms

111 baji reserves the right to partially or fully amend these Terms at any time. When changes are made, a notice will be posted on the platform and the date of the change will be updated on this page.

If you continue to use the platform after any changes, you are considered to have accepted the new terms. If any change is not acceptable to you, you have the right to close your account.

15. Contact and Support

For any questions, complaints, or clarifications regarding these Terms, please contact the 111 baji customer support team. Support is available in both Bengali and English, seven days a week, 24 hours a day.

Support channels: live chat directly on the platform and email. For quick answers to common issues, visit 111 baji's Frequently Asked Questions (FAQ) section — detailed answers to the most common questions are provided there.